Welcome to Grand Hyatt Hong Kong


We trust that your visit will be enjoyable and memorable.

It is our goal to provide you with the highest level of hospitality. Whether on business or leisure, Grand Hyatt Hong Kong’s wide range of facilities and services will meet all of your needs and make every moment of your stay a superb experience.

You will find important information about our hotel in this directory. Should you have any questions, please contact our Concierge department on extension 1.

For the safety and well-being of our guests, it is the hotel’s policy to enter a guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice before entering an occupied guest room. We appreciate your understanding.

We wish you a pleasant stay.


All Day In-room Dining

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Guest Services and Hotel Information

Guest Services

Latest Dining Offers

Plateau Spa Menu

Pillow Menu

Missing Must-haves

Mini Bar

Dialling Instructions

Hotel Safety

Digital Newspaper*

*Please connect hotel WiFi to read complimentary digital newspaper.



Wish to learn more about our hotel and make your stay even more memorable?

Check out the video clips below, where Kylie from our Guest Experience team brings you on a tour around the hotel to introduce our facilities and services.


Check In & Check Out

CHECK IN & Check Out

Learn to get around the hotel upon arrival, and how to use our Express Check-out service.

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Guest Room


Enjoy a quick tour inside your guestroom, and discover heart-warming details for an enjoyable stay.

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Recreational Facilities at 11/F

SWIMMING POOL & Recreational Facilities at 11/F

Explore the 11/F with Esther Tong, our Director of Spa, and check out our unique resort-style outdoor swimming pool.

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Restaurants & Bars


Our Director of Food & Beverage, Gerhard Passrugger, takes you on a tour of our award-winning restaurants and bars.

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